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Before you hire: 4 questions to ask

General guidance for any helical pile contractor, not a statement about this company's practices.

  • 1
    Pile designWho engineers the pile layout, and will you get a stamped letter or drawings?
  • 2
    Torque recordsWill they log final installation torque for every pile and give you a copy?
  • 3
    Product & coatingWhich manufacturer and shaft size do they install, and is the steel galvanized?
  • 4
    Permits & warrantyDo they pull permits and book inspections, and what warranty covers the work?

Wichita Falls Foundation Repair

Wichita Falls Foundation Repair is a foundation contractor reachable at 940-304-8348. Its website lists foundation repair for concrete slabs, basements, pier and beam homes, cracked walls, drainage, house leveling, mudjacking and slabjacking, polyurethane foam injection and commercial work.

Under pier installation, the site lists steel push pier, slab pier, helical pier and pre-construction pier installation. It also lists a lifetime warranty page and a financing option. The service areas shown on the site are Haysville, Derby, Andover, Newton and El Dorado, which are Kansas communities near Wichita, even though the business name and phone area code point to Wichita Falls, Texas.

Because the business name and the listed service areas do not match, confirm where the company actually operates before booking an estimate. Then ask which pier type is proposed for your problem and why, whether helical piers are installed with recorded torque, who provides the engineering, and exactly what the lifetime warranty covers and whether it transfers.