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Before you hire: 4 questions to ask

General guidance for any helical pile contractor, not a statement about this company's practices.

  • 1
    Pile designWho engineers the pile layout, and will you get a stamped letter or drawings?
  • 2
    Torque recordsWill they log final installation torque for every pile and give you a copy?
  • 3
    Product & coatingWhich manufacturer and shaft size do they install, and is the steel galvanized?
  • 4
    Permits & warrantyDo they pull permits and book inspections, and what warranty covers the work?

United Structural Systems Ltd., Inc

United Structural Systems Ltd., Inc is a foundation repair and waterproofing company listed at 5130 Crystal Drive in Cross Lanes, West Virginia. Its website says it has more than 30 years of experience and also operates in Lexington and Lancaster, Kentucky, Charleston, West Virginia and Cincinnati, Ohio.

The service list includes foundation repair, structural repair, basement waterproofing, crawl space repair, brick and lintel repair and commercial services. The site says it uses time-tested repair methods such as steel push piers and helical piers to lift and stabilize foundations. Financing options and an inspection request form are provided.

To arrange a free inspection and quote, use the form on the website or call 800-555-8970. Since helical piers are one of several repair options, ask why they are recommended over push piers for your house, who designs the system, and what warranty covers the repair.