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Before you hire: 4 questions to ask

General guidance for any helical pile contractor, not a statement about this company's practices.

  • 1
    Pile designWho engineers the pile layout, and will you get a stamped letter or drawings?
  • 2
    Torque recordsWill they log final installation torque for every pile and give you a copy?
  • 3
    Product & coatingWhich manufacturer and shaft size do they install, and is the steel galvanized?
  • 4
    Permits & warrantyDo they pull permits and book inspections, and what warranty covers the work?

The Drying Co./ThermalTec

The Drying Co./ThermalTec is a home improvement company based in Toano, Virginia, serving Virginia Beach, Williamsburg, Newport News, Chesterfield, Richmond and Henrico. Its website leads with basement waterproofing and insulation rather than piles.

Services include basement waterproofing, crawl space repair and encapsulation, foundation repair, gutters, spray foam and other insulation, ductwork, electrical and home energy audits. Its foundation repair page mentions helical and push pier systems to lift and stabilize foundations, crawl space support jacks and wall anchors.

Free estimates are available through the site, which shows 1-757-566-8622; the directory lists +1 757-645-0270. Helical piers are a small part of the offering, so ask who installs them, how the pier type was chosen for your house, and what warranty applies. These are general suggestions, not statements about this company's practice. Before signing, get the scope, pile specifications and permit responsibilities in writing, and confirm the company's licensing and insurance.