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Before you hire: 4 questions to ask

General guidance for any helical pile contractor, not a statement about this company's practices.

  • 1
    Pile designWho engineers the pile layout, and will you get a stamped letter or drawings?
  • 2
    Torque recordsWill they log final installation torque for every pile and give you a copy?
  • 3
    Product & coatingWhich manufacturer and shaft size do they install, and is the steel galvanized?
  • 4
    Permits & warrantyDo they pull permits and book inspections, and what warranty covers the work?

Roco Screw Piles

Roco Screw Piles is a screw pile company based in Acheson, Alberta, just west of Edmonton. Its website says it has installed screw piles in Central Alberta for many years and now distributes piles across Western Canada.

The company installs residential and commercial screw piles and also sells piles in various sizes, along with extensions and caps. Customers can request a quote through an online form or by phone, and the site includes a gallery of completed work. It states that its piles are engineered and that customer satisfaction is guaranteed, though it does not publish the terms of that guarantee.

Roco lists 780-761-9292 and rocoscrewpiles@gmail.com, with hours of Monday to Friday 8 am to 6 pm and Saturday 10 am to 4 pm; the directory number is +1 780-913-7499. Before hiring, ask what the guarantee covers in writing, which pile sizes are proposed, who provides the engineering, how installation torque is recorded, and whether pile supply and installation are quoted separately.