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Before you hire: 4 questions to ask

General guidance for any helical pile contractor, not a statement about this company's practices.

  • 1
    Pile designWho engineers the pile layout, and will you get a stamped letter or drawings?
  • 2
    Torque recordsWill they log final installation torque for every pile and give you a copy?
  • 3
    Product & coatingWhich manufacturer and shaft size do they install, and is the steel galvanized?
  • 4
    Permits & warrantyDo they pull permits and book inspections, and what warranty covers the work?

Matthews Wall Anchor & Waterproofing Services

Matthews Wall Anchor and Waterproofing Services is a contractor, structural engineer and waterproofing service located at 7250 Big Beaver Boulevard in Beaver Falls, Pennsylvania. You can reach the company at 800-284-7471.

Wall anchor and waterproofing contractors typically address bowing basement walls, water intrusion and settlement, and some also install helical piers or tiebacks. Contact the company directly to confirm current services, including whether helical piles are installed, and the areas it covers.

If so, ask who engineers them, what torque and depth are targeted, whether permits are included, and what the written warranty covers. Ask for a written scope that names the pile type, quantity, planned depth and torque target, so quotes can be compared line by line. It also helps to ask for recent references and to confirm current liability insurance and any required licenses.