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Before you hire: 4 questions to ask

General guidance for any helical pile contractor, not a statement about this company's practices.

  • 1
    Pile designWho engineers the pile layout, and will you get a stamped letter or drawings?
  • 2
    Torque recordsWill they log final installation torque for every pile and give you a copy?
  • 3
    Product & coatingWhich manufacturer and shaft size do they install, and is the steel galvanized?
  • 4
    Permits & warrantyDo they pull permits and book inspections, and what warranty covers the work?

Master Services

Master Services is a foundation and crawl space contractor at 6226 Clinton Highway in Knoxville, Tennessee, serving East Tennessee including Johnson City and Chattanooga. Directory data lists a founding year of 2008, and the business also appears under the Master Foundation, Master Dry and Master Foundation and Crawl Space Repair names.

The website menu covers basement waterproofing, foundation repair, crawl space repair, sump pumps, concrete leveling including slab jacking and mudjacking, commercial applications and electrical and air purifier services. It also publishes foundation repair product pages, a price guide, case studies and a Basement Systems network page. The pages reviewed did not mention helical piers specifically, so helical work should be confirmed before relying on it.

Call 1-865-622-3165 or use the free estimate form. For any structural repair, ask which repair method is proposed and why, whether helical piers or push piers fit your soil and load, who provides engineering, how installation records are kept, and what the written warranty covers and whether it transfers to a new owner.