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Before you hire: 4 questions to ask

General guidance for any helical pile contractor, not a statement about this company's practices.

  • 1
    Pile designWho engineers the pile layout, and will you get a stamped letter or drawings?
  • 2
    Torque recordsWill they log final installation torque for every pile and give you a copy?
  • 3
    Product & coatingWhich manufacturer and shaft size do they install, and is the steel galvanized?
  • 4
    Permits & warrantyDo they pull permits and book inspections, and what warranty covers the work?

Keystone Foundation Repair

Keystone Foundation Repair is a foundation repair and waterproofing contractor in Carlisle, Pennsylvania, serving Pennsylvania and Maryland. Its site says it has more than 30 years of experience and a reputation for honest work.

Services include settling foundations, leaning chimneys, bowed and cracked basement walls, carbon fiber reinforcement, helical piles, drilled micropiles, steel wall braces, sinkhole remediation, concrete leveling and waterproofing.

Free inspections are offered through the site or at +1 800-822-8880. Helical piles are one of many repair options, so ask why they are proposed for your foundation, who designs the repair, and what the warranty covers. These are general suggestions, not statements about this company's practice. Before signing, get the scope, pile specifications and permit responsibilities in writing, and confirm the company's licensing and insurance. Comparing at least two written quotes makes differences in pile size, depth and included engineering easier to see.