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Before you hire: 4 questions to ask

General guidance for any helical pile contractor, not a statement about this company's practices.

  • 1
    Pile designWho engineers the pile layout, and will you get a stamped letter or drawings?
  • 2
    Torque recordsWill they log final installation torque for every pile and give you a copy?
  • 3
    Product & coatingWhich manufacturer and shaft size do they install, and is the steel galvanized?
  • 4
    Permits & warrantyDo they pull permits and book inspections, and what warranty covers the work?

Groundworks

Groundworks is a national foundation repair company, and this location is a corporate office at 1741 Corporate Landing Pkwy in Virginia Beach, Virginia. It is a headquarters rather than a local crew, and its phone is the company's national line.

To reach a local installer, use the Groundworks website to find the branch for your area, or call 844-906-2925. Contact the company directly to confirm current services, including whether your local branch installs helical piers, and the areas it covers.

Ask whether the local branch installs helical piers or other pier types, who designs the repair, how depth and load are verified, and how the warranty is documented. Get the scope of any quote in writing, including pile type, engineering and permit handling.