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Before you hire: 4 questions to ask

General guidance for any helical pile contractor, not a statement about this company's practices.

  • 1
    Pile designWho engineers the pile layout, and will you get a stamped letter or drawings?
  • 2
    Torque recordsWill they log final installation torque for every pile and give you a copy?
  • 3
    Product & coatingWhich manufacturer and shaft size do they install, and is the steel galvanized?
  • 4
    Permits & warrantyDo they pull permits and book inspections, and what warranty covers the work?

Foundation Support Systems

Foundation Support Systems is a division of Boyer Building Corporation in Minnetonka, Minnesota. Its site says it offers foundation repair using helical piers manufactured by Pier Tech Systems.

The company says it combines products, technology and skilled construction crews for work ranging from boardwalk construction to foundation repair. Customers describe their project and one of its sales engineers follows up. The site is small, so details on equipment, crew size or project types are limited.

The company serves the Twin Cities area from Minnetonka, though a service area is not listed. Use the contact form on the site. Ask which Pier Tech pile sizes are proposed for your loads, how installation torque is recorded, whether the sales engineer or an outside engineer stamps drawings, and what warranty applies. Ask also whether a site visit is included before a quote is issued.