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Before you hire: 4 questions to ask

General guidance for any helical pile contractor, not a statement about this company's practices.

  • 1
    Pile designWho engineers the pile layout, and will you get a stamped letter or drawings?
  • 2
    Torque recordsWill they log final installation torque for every pile and give you a copy?
  • 3
    Product & coatingWhich manufacturer and shaft size do they install, and is the steel galvanized?
  • 4
    Permits & warrantyDo they pull permits and book inspections, and what warranty covers the work?

Florida Ram Jack

Florida Ram Jack is a Ram Jack dealer serving Jacksonville and northeast Florida from Jacksonville, Florida. Ram Jack is a foundation repair and steel pile brand, and its network website describes a history of about 40 years and an ISO 9001:2015 designation.

The Ram Jack location page lists foundation repair, foundation inspection, pier and beam support and slab repair, concrete lifting and crack repair, basement and wall solutions such as tie-backs, waterproofing, and commercial steel piles for engineers. The network site also publishes engineering resources, a technical manual and design software for commercial projects.

To get an estimate, call +1 904-380-8488 or request one through the Ram Jack location page. The location page shows license CBC1261618. The network site describes a lifetime transferable warranty, so ask this dealer for the written warranty terms that apply to your job. Ram Jack's product line includes both push piers and helical piles, so also ask which is proposed for your soil and load, what the installation records will show, and whether engineering is included. These are general questions, not claims about this dealer's practice.