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Before you hire: 4 questions to ask

General guidance for any helical pile contractor, not a statement about this company's practices.

  • 1
    Pile designWho engineers the pile layout, and will you get a stamped letter or drawings?
  • 2
    Torque recordsWill they log final installation torque for every pile and give you a copy?
  • 3
    Product & coatingWhich manufacturer and shaft size do they install, and is the steel galvanized?
  • 4
    Permits & warrantyDo they pull permits and book inspections, and what warranty covers the work?

Empire Metal Post

Empire Metal Post is a helical pile and ground screw installer with the phone number 518-217-6404, an upstate New York area code. The listing has no street address, and the website promotes certified installation with a 30 year transferable warranty.

Services listed are helical piles and ground screws, footing and foundation underpinning, and small excavation projects. The FAQ says it can usually reach a project within a couple of days, states a typical per-pile price and a minimum fee, and says underpinning is priced case by case. It also says its piles are made in the USA by a supplier with more than 100 years in the industry, and that it uses specialized equipment for tight or hard-to-reach locations and for ground including shale.

Call for a free quote. Because the site states pricing, compare it against written quotes that spell out pile size, depth, torque targets and any engineering fees. Ask what the warranty covers, whether it is from the manufacturer or the installer, and which counties it serves, since the site does not list a service area.