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Before you hire: 4 questions to ask

General guidance for any helical pile contractor, not a statement about this company's practices.

  • 1
    Pile designWho engineers the pile layout, and will you get a stamped letter or drawings?
  • 2
    Torque recordsWill they log final installation torque for every pile and give you a copy?
  • 3
    Product & coatingWhich manufacturer and shaft size do they install, and is the steel galvanized?
  • 4
    Permits & warrantyDo they pull permits and book inspections, and what warranty covers the work?

Basement Technologies of WNY Inc.

Basement Technologies of WNY is a basement waterproofing and foundation repair company serving Rochester and Buffalo, New York. The site says it was established in 2002 and is family owned, led by president Patrick McDonald.

Services include basement waterproofing, crawl space waterproofing, sump pumps, yard drainage, wall anchors, wall rebuilds, retaining walls and foundation repair with Grip Tite piers and helical piers.

Free estimates are available through the site, which lists 585-872-9077 in Rochester and 716-839-1141 in Buffalo; the directory lists +1 585-872-9077. Helical piers are one of several repair methods, so ask why a pier type fits your home and what warranty applies. These are general suggestions, not statements about this company's practice. Before signing, get the scope, pile specifications and permit responsibilities in writing, and confirm the company's licensing and insurance.