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Before you hire: 4 questions to ask

General guidance for any helical pile contractor, not a statement about this company's practices.

  • 1
    Pile designWho engineers the pile layout, and will you get a stamped letter or drawings?
  • 2
    Torque recordsWill they log final installation torque for every pile and give you a copy?
  • 3
    Product & coatingWhich manufacturer and shaft size do they install, and is the steel galvanized?
  • 4
    Permits & warrantyDo they pull permits and book inspections, and what warranty covers the work?

Ayers Basement Systems (Kentwood)

Ayers Basement Systems is a family-owned basement waterproofing, foundation, crawl space and concrete repair company with a Kentwood, Michigan location. Its site says it has been in business since 1981 and serves all of Michigan and Northern Indiana.

The home page lists basement waterproofing, crawl space repair, concrete repair, foundation repair and egress windows, and mentions patented, warrantied solutions and flexible financing. It lets visitors enter a zip code to find local services. The pages reviewed do not name helical piles or piers, so any helical work would need to be confirmed with the company.

Call +1 616-208-3343 or the 1-866-379-1669 number on the site. If a pier is recommended for your foundation, ask which type and why, how depth and load are verified, whether an engineer reviews the plan, and what warranty applies.